Maintenance and Repairs Form

Complete the below interactive form and we will be in contact.
The Rent Shop requires all non-urgent repair and maintenance requests to be submitted in writing through the interactive form above.

In Case of an Afterhour’s Emergency – Please contact your property manager and listen to the voicemail message

The following are considered an Afterhours Emergency:

  • Unsecured premises due to a break in. Call the police first, then call your property manager or office.
  • Fire or you smell smoke – if a fire has already started dial 111 immediately. Then phone your property manager or office
  • Overflowing drains or raw sewage
  • Serious water or plumbing leak (turn off the water if you are able to find the valve)
  • Serious electrical issue where Vector has disconnected power of if there is risk of fire i.e. sparking fuse box
  • No power – (if you have phoned your power company and they have confirmed it is not due to any power cuts/outages in the area)
  • No water – (if you have phoned Watercare and they have confirmed there are no issues in the area)
  • Alarm that will not turn off
  • Blocked toilet (if this is the only useable one at the property)