The Rent Shop requires all non-urgent repair and maintenance requests to be submitted in writing through the interactive form above.
In Case of an Afterhour’s Emergency – Please contact your property manager and listen to the voicemail message
The following are considered an Afterhours Emergency:
- Unsecured premises due to a break in. Call the police first, then call your property manager or office.
- Fire or you smell smoke – if a fire has already started dial 111 immediately. Then phone your property manager or office
- Overflowing drains or raw sewage
- Serious water or plumbing leak (turn off the water if you are able to find the valve)
- Serious electrical issue where Vector has disconnected power of if there is risk of fire i.e. sparking fuse box
- No power – (if you have phoned your power company and they have confirmed it is not due to any power cuts/outages in the area)
- No water – (if you have phoned Watercare and they have confirmed there are no issues in the area)
- Alarm that will not turn off
- Blocked toilet (if this is the only useable one at the property)